Last Updated: November 26, 2025
Steinmetz Printing (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website steinmetzprinting.com, use our online store, interact with our custom design tool, or engage with any related services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information in several ways to operate effectively and provide you with the best experience.
A. Information You Provide Directly
When you interact with our Services, you may provide:
- Contact information: name, email address, phone number
- Order information: billing and shipping addresses
- Account information: username, password (encrypted), order history
- Communication: messages, inquiries, or feedback
- Custom design uploads: images, artwork, graphics, and text you upload to the design tool
- Payment details: collected securely by our payment providers (e.g., WooPayments, PayPal); we do not store full credit card numbers
B. Information Collected Automatically
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Referring URLs
- Cookies and tracking data
We use cookies to improve user experience, store preferences, facilitate checkout, and analyze website traffic.
C. Information From Third Parties
We may receive information from:
- Payment processors (confirmation of payment status)
- Shipping carriers (delivery updates)
- Analytics providers (website usage trends)
- Marketing platforms (opt-in email list data)
We do not purchase or sell personal information.
2. How We Use Your Information
We use your information for purposes including:
- Order processing and fulfillment
- Customer service and communication
- Operating the custom design tool
- Improving website functionality and user experience
- Marketing, only when you opt in
- Fraud prevention and security
- Compliance with legal obligations
User-generated content uploaded into the design tool is used only to fulfill orders, unless you grant additional permissions.
3. Custom Design Tool & User-Uploaded Content
By using our custom design tool, you may upload images, artwork, logos, text, designs, and other content (“User Content”).
We treat User Content as private, except as needed to:
- Produce your custom products
- Provide customer support
- Improve the functionality of the tool
- Comply with law or protect our business
We do not claim ownership of your designs. However, you grant Steinmetz Printing a limited license to reproduce them solely for printing and fulfilling your orders.
4. Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers who assist in operating our business, such as:
- Payment processors (WooPayments, PayPal)
- Shipping carriers
- Website hosting and security providers
- Analytics tools
- Email marketing platforms
These third parties only receive the minimum necessary information and are prohibited from using it for any purpose other than performing services on our behalf.
We may also share personal information:
- If required by law, subpoena, or government request
- To protect our rights, customers, or operations
- In connection with a business transfer (merger, sale, etc.)
5. Data Security
We take reasonable technical and organizational measures to protect your information, including:
- SSL encryption
- Secure payment gateways
- Limited internal access
- Regular system monitoring
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion
- Opt out of marketing communications
- Limit cookie tracking via your browser
To make a request, contact us at:
[Insert your preferred email]
Marketing emails contain a link to unsubscribe at any time.
7. Children’s Privacy
Our Services are not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it promptly.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of external services.
9. Cookies & Tracking Technologies
We use cookies to:
- Remember user preferences
- Maintain shopping cart functionality
- Analyze website performance
- Support login sessions
- Improve user experience
Users may disable cookies in their browser settings, but some site functions may not work properly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Last Updated” date will always reflect the most recent version. Continued use of our Services after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Steinmetz Printing
Website: steinmetzprinting.com
Phone: (618) 417-7305
Email: steinmetzprinting@gmail.com